Our Cookie Policy
Information about our use of Cookies
We use cookies on this site to enable certain parts of the site to function and to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our visitors' experience. We will ask you for your consent to our use of cookies when you first access our website. If you do not consent then this will mean you are treated as though you have blocked the use of cookies. You may withdraw your consent at any time by declining to accept the cookie policy when you visit our website or by clicking here.
What is a cookie?
A cookie is a small file of letters and numbers that is stored on your browser or hard drive if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies:
These are cookies that are required for the operation of our website. They include, for example, cookies that enable optimisation of the site, or cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region.)
Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interest. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purpose for which we can use them in the table below:
| Cookie Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _sp_id | Magento | Used to distinguish users | 2 years |
| _sp_ses | Magento | Used to distinguish a users session | 30 minutes |
| CUSTOMER | Magento | An encrypted version of your customer ID with the store. | 1 year |
| CUSTOMER_AUTH | Magento | An indicator if you are currently logged into the store. | 1 year |
| CUSTOMER_INFO | Magento | An encrypted version of the customer group you belong to. | 1 year |
| CUSTOMER_SEGMENT_IDS | Magento | Stores the customer segment ID | 1 year |
| EXTERNAL_NO_CACHE | Magento | "A flag which indicates whether caching is disabled or not." | 1 year |
| FRONTEND | Magento | Your session ID on the server. | 1 year |
| GUEST-VIEW | Magento | Allows guests to edit their orders. | 1 year |
| LAST_CATEGORY | Magento | The last category you visited. | 1 year |
| LAST_PRODUCT | Magento | The most recent product you have viewed. | 1 year |
| NEWMESSAGE | Magento | Indicates whether a new message has been received. | 1 year |
| NO_CACHE | Magento | Indicates whether it is allowed to use cache. | 1 year |
| PERSISTENT_SHOPPING_CART | Magento | A link to information about your cart and viewing history if you have asked the site. | 1 year |
| POLL | Magento | The ID of any polls you have recently voted in. | 1 year |
| POLLN | Magento | Information on what polls you have voted on. | 1 year |
| RECENTLYCOMPARED | Magento | The items that you have recently compared. | 1 year |
| STF | Magento | Information on products you have recently emailed to friends. | 1 year |
| STORE | Magento | The store view or language you have selected. | 1 year |
| USER_ALLOWED_SAVE_COOKIE | Magento | Indicates whether a customer allowed to use cookies. | 1 year |
| VIEWED_PRODUCT_IDS | Magento | The products you have recently viewed. | 1 year |
| WISHLIST | Magento | An encrypted list of products added to your Wishlist. | 1 year |
| WISHLIST_CTN | Magento | The number of items in your Wishlist. | 1 year |
In addition, third parties may also use cookies. We have no control over third party cookies so please check the websites of these third parties for more information about their cookies and how to manage them.
These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
| Cookie Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _pin_unauth | Used to distinguish users | 365 days | |
| _ttp | TikTok | Used to distinguish users | 395 days |
| _tt_enable_cookie | TikTok | Used to store tracking with cookie state | 395 days |
| _cs_c | Content Square | Used to save user consent | 395 days |
| _cs_id | Content Square | This cookie contains ContentSquares user identifier | 395 days |
| _cs_s | Content Square | This cookie contains the number of page views within the running session for ContentSquare Solution. | 30 minutes |
| _fbp | Used to distinguish users | 90 days | |
| _fbc | Used for Facebook ad tracking | 90 days | |
| _gcl_au | Used for Google Ad tracking | 90 days | |
| _uetvid | Microsoft | Used for Microsoft ad tracking | 16 days |
| _uetsid | Microsoft | Used for Bing Ad tracking | 90 days |
| _ga | Used to collect information about how visitors use our website. | 90 days | |
| _gali | Used to collect information about how visitors use our website. | 90 days | |
| _gat | Used to collect information about how visitors use our website. | 90 days | |
| _gid | Used to collect information about how visitors use our website. | 1 day | |
| ABTastySession | AB Tasty | This cookie is used for multi-variate testing. | 90 days |
| ABTasty | AB Tasty | This cookie is used for multi-variate testing. | 90 days |
| AnalyticsSyncHistory | Performance measurement | 1 hour | |
| UserMatchHistory | Used to distinguish users | 30 days | |
| bcookie | Enable LinkedIn functionalities on the page | 2 years | |
| lang | Used to store the users language preferecnes | Session | |
| li_gc | Used to store consent | Session | |
| lidc | Used for routing | 1 day | |
| AASID | LiveChat | Used to distinguish users when an email or phone number isn't provided | Session |
| ABTastyDomainTest | Ab Tasty | Used to check that the AB Tasty system is operating correctly | Session |
| _cs_cvars | Content Square | Used to custom variables | 395 days |
| _cs_root-domain | Content Square | Registers how the user entered the site | 1 day |
| _gat | Used for Google Ad conversion tracking | 1 day | |
| _pinterest_ct_ua | Pinterest user authentication | 365 days | |
| muc_ads | Collects user data to optimise ad relevance | 2 years | |
| guest_id | Used to distinguish users | 2 years | |
| personalization_id | Used to measure ad performance | 2 years | |
| pixel | Yotpo | Used to distinguish users | 90 days |
To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.
You can block cookies at any point by changing your browser settings that allows you to refuse the settings of all or some cookies. Every browser has a different way to turn cookies off so it’s best to check in your browser’s help section. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our site, for example online shopping and therefore our site may not function properly. Except for essential cookies, all cookies will expire after 30 days. Once expired, the browser will not send that particular cookie to the server with the page request, however this will also depend on the specific browser and the users personal settings.